Customer Satisfaction Surveys

The 24/7 AI agent that automates surveys, capturing valuable insights.

Try the AI live. Call now.

🇬🇧 Call from the UK

+44(204)634-9007

🇺🇸 Call from the US

+1(323)746-4913

Meet Susan!

your new AI agent, who reaches more people in a week than most teams do in a year - and I do it all automatically

Meet Susan!

your new AI agent, who reaches more people in a week than most teams do in a year - and I do it all automatically

Unlock 40% More Feedback - Faster, Cheaper, and with Zero Manual Effort

Unlock 40% More Feedback - Faster, Cheaper, and with Zero Manual Effort

What Does Susan Do?

🚀 5+ million calls delivered
🚀 40%+ higher response vs post/email
🚀 Saves weeks of staff time monthly
🚀 Reaches vulnerable, hard-to-engage users
🚀 Insights in days — not months

“Just the volume of work that you're able to get through in a smaller amount of time, which hasn't impacted the aftercare or the actual customer services. It's improved it, if anything, because we're able to deal with the clients that really do need our help.”

- Clive Tong, Customer Service Advisor

Appello’s Results with Yokeru

AI-powered wellbeing calls that deliver results from day one

Massive Survey Scale

Ran 5,500+ surveys in a single week

Higher Engagement

40% higher response than post

Maximum Impact

ROI: 470% over postal surveys

Faster Reporting

Reports delivered in days - not months

Plug-and-play receptionist power

Hiring is chaotic. Applicants ghost us. Interviews get missed. Teams burn hours chasing down the same people twice. The answer? Lucy. She’s your AI hiring engine - greeting every candidate with warmth, collecting everything you need, and keeping the process moving forward 24/7. No burnout. No dropped calls. No one slipping through the cracks.

Transform Your Outreach

See the difference Wendy makes for your care operations

Before

🗙 Limited feedback from a small user base

🗙 Manual survey processing = staff burn

🗙 Inconsistent insights

🗙 Compliance risk due to incomplete data

After with Susan

✔ Feedback from all user segments

✔ Surveys done 24/7 by AI

✔ Reports within days, not quarters

✔ 100% compliant, auditable results

✔ 470% ROI over traditional methods

Book a demo

Want real-time CSAT insights—without wasting staff time?

Book a custom demo. No commitment, just results.

Get Started for Free

Learn how

Trusted by 50+ organisations including:

Hear from a Real Client: How Yokeru Transformed Customer Interactions at Careium

Meet Caroline, Customer Service Operations Lead at Careium, and her team. With the help of Yokeru, they’ve transformed their customer interactions, focusing on high-value calls 📞

“Used to have one person dedicated to 37 and a half hours a week and unable to complete any other tasks. Now the resource required for it is no longer a full-time person. They are able to do other tasks on top of the follow-up process.”

Book a custom demo. No commitment, just results.

Hear from a Real Client: How Yokeru Transformed Customer Interactions at Careium

Meet Caroline, Customer Service Operations Lead at Careium, and her team. With the help of Yokeru, they’ve transformed their customer interactions, focusing on high-value calls 📞

Book a custom demo. No commitment, just results.

Ready to take routine calls off your operators' plates?

Book a demo and see how Yokeru works for your team.

Book a Demo

Yokeru keeps people safe. We're building care infrastructure to make services more resilient and personalised. Yokeru's AI technology ensures people get the support they need when they need it.

Ready to take routine calls off your operators' plates?

If you're looking to save time and focus on what really matters,

Yokeru is here for you.

Book a Demo

Yokeru keeps people safe. We're building care infrastructure to make services more resilient and personalised. Yokeru's AI technology ensures people get the support they need when they need it.

Increase efficiency with Yokeru’s AI-powered automation for ARCs

Book a demo and see how Yokeru works for your team.

Book a Demo

Yokeru keeps people safe. We're building care infrastructure to make services more resilient and personalised. Yokeru's AI technology ensures people get the support they need when they need it.